Support and service agreement

Support Agreement

When you buy, rent or lease defibrillators from us, a free support agreement is always included. The support agreement includes phone support for installation instructions, handling issues, recovery handling after use, functional assistance and spare parts issues. We also remind you when it's time to change the electrodes or battery.

Support Agreement

When you buy, rent or lease defibrillators from us, a free support agreement is always included. The support agreement includes phone support for installation instructions, handling issues, recovery handling after use, functional assistance and spare parts issues. We also remind you when it's time to change the electrodes or battery.

Service agreement

The vast majority of defibrillators today have so-called self-test functions that check hardware, software, electrodes and battery. Therefore, many defibrillators require very little or no maintenance. The defibrillator warns that something is wrong in the form of a recurring sound signal and when it is started, you are notified of what needs to be done. In the vast majority of cases, you need to change the electrodes or battery. The service agreement is therefore an additional service for those of you who think you need it.

You can always sign a service agreement with us, regardless of where you bought the defibrillator. The support agreement is always included with us.

Insurance on the defibrillator

From May 2021, First Aid Sweden offers free all-risk insurance when buying, renting or leasing defibrillators for 12 months.

Lämna intresseanmälan för support- och serviceavtal