About the training

This training provides essential understanding of how to prepare, act and communicate during an active-threat (PDV) incident until police and rescue services take over. The focus is on creating confidence, reducing exposure to risk and enabling a faster return to safe operations.

What we cover

  • Roles & responsibilities: management, points of contact, evacuation leads
  • Calling 112: what to say, who calls, internal information flow
  • Evacuate, shelter-in-place and lock-down: when to choose which, and how to execute
  • Safe zones, assembly areas and rendezvous points
  • Communication: clear messaging, channels and redundancy
  • Immediate life-saving actions while awaiting help (e.g., control severe bleeding, airway, place in a safe position)
  • Coordination: meeting police/rescue services and supporting the response
  • Post-incident: psychosocial support, documentation, follow-up and improvement

Outcomes

  • A practical action plan and checklist tailored to your premises
  • Staff know how to alert, inform and choose the right action (evacuate / shelter / lock)
  • The organisation can deliver basic first response while awaiting help and restart safely

Who it’s for

Any organisation seeking to strengthen preparedness for serious violence: schools, offices, retail and malls, industry, health & social care, housing associations and more.

Format & prerequisites

No prior knowledge required. The session blends concise theory, guided dialogue and scenario-based exercises, adapted to your site and routines.